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May 18, 2018

New survey predicts robust demand for Dubai trade sector

Dubai’s trade sector is forecast to record robust demand in 2018, supported by key factors such as price competition, accessibility and global demand, a new survey from the Dubai Chamber of Commerce and Industry has revealed.

The results of the Dubai Chamber Traders Outlook Survey 2018 were revealed during a business seminar hosted recently at Dubai Chamber premises which was attended by traders and representatives from the local business community.

According to the survey, traders of household goods were most optimistic about their performance in 2018, followed by those operating in the machinery, consumer goods, and textiles sub-sectors. A strong majority of [...]

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May 16, 2018

UAE Consumer Confidence Continued the Positive Momentum with an Index Score of 118

United Arab Emirates (UAE) reported a significant improvement in consumer confidence with an index of 118 in the fourth quarter of 2017, which is a six-point increase from the previous quarter and a 10-point increase from the same period in 2016 — the highest in the region and ranked fifth globally.

According to the fourth-quarter 2017 Conference Board® Global Consumer Confidence Survey (TCB Global CCS), which is produced in collaboration with Nielsen, the gain in confidence from the third quarter was driven by improvements in perception of personal finances and immediate-spending intentions. In the UAE, respondents were optimistic about their personal finances, with 65% [...]

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May 9, 2018

Sweeping advance in tech and finance to fuel global trade, according to DMCC’s future of trade report

DMCC, the world’s flagship Free Zone and Dubai government authority on commodities trade and enterprise, is launching its latest report on the ‘Future of Trade’ at London’s Altitude on 15 May 2018.

DMCC Executive Chairman Ahmed Bin Sulayem and Asia House Chairman Lord Green of Hurstpierpoint will address over 130 C-suite executives, academics, government representatives and economists in attendance.

Michael Lawrence, Chief Executive of Asia House and former Global Editor of Reuters, will also chair a Question Time style debate with panellists Sir Jonathan Faull, Chair of European Public Affairs, Brunswick Group and former Deputy Director General, Directorate General of [...]

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May 8, 2018

Gartner Survey Reveals That CEO Priorities Are Shifting to Embrace Digital Business

Growth, Corporate Strategies, IT and Workforce Issues Continue to Top CEOs’ Priorities in 2018

Growth tops the list of CEO business priorities in 2018 and 2019, according to a recent survey of CEOs and senior executives by Gartner, Inc. However, the survey found that as simple, implemental growth becomes harder to achieve, CEOs are concentrating on changing and upgrading the structure of their companies, including a deeper understanding of digital business.

“Although growth remains the CEO’s biggest priority, there was a significant fall in simple mentions of it this year, from 58 percent in 2017 to just 40 [...]

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April 28, 2018

New Survey Finds Deep Consumer Anxiety over Data Privacy and Security

85 Percent of Consumers Say Businesses Should Be Doing More to Actively Protect Their Data

A new survey shows that 78 percent of U.S. respondents say a company’s ability to keep their data private is “extremely important” and only 20 percent “completely trust” organizations they interact with to maintain the privacy of their data.

The poll underscores the public’s view of the obligation that organizations have to handle data responsibly and protect it from hackers.

The online survey of 10,000 consumers, conducted by the Harris Poll on behalf of IBM, found that:

75 percent will not buy a product from a company – no matter how [...]
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April 25, 2018

Inside the Mind of the Business Traveller – Hyatt Place and Hyatt House Brands Reveal Findings from Business Traveler Surve

The Business Traveler Survey provided insight on the mindset of road warriors, including what motivates them and what they learn during their travels.

Hyatt Place and Hyatt House brands released findings from a Business Traveler Survey, which was conducted online by The Harris Poll and consisted of more than 1,300 adults across the United States, China and India who have traveled for business in the last 12 months (international business travelers), to gain a greater understanding of how business travel can deliver both personal and professional growth on the road. The brands collaborated with entrepreneur Bill Rancic to reveal the survey findings in New York City, alongside [...]

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April 18, 2018

ITWP Announces Significant Growth of Insights on Demand Consortium With New Members Nike, Amazon, Sony, Pepsi, Nordstrom, Mindshare and Others

More than 40 of the world’s most iconic consumer brands and leading digital agencies have joined industry-wide group

ITWP, parent holding-company of Toluna and Harris Interactive Europe, announced significant growth and momentum of the Insights on Demand Consortium it established in January 2018 to reshape the market research industry. Since the consortium’s founding, consumer insights and marketing professionals representing some of the world’s most recognized consumer brands across diverse industries and geographies have joined.

The consortium’s core mission to evolve, refine, and [...]

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April 18, 2018

Enhanced Customer-Centric Services Boost Satisfaction, J.D. Power Finds

Vehicle owners value personalised services that are designed for their convenience and that enhance their experience, according to the inaugural J.D. Power 2018 U.A.E. Customer Service Index (CSI) StudySM .

Ensuring that service advisors are front and centre when it comes to communicating with vehicle owners helps drive overall satisfaction with their servicing experience, which increases by 35 points (on a 1,000-point scale) when an advisor is available to speak to the customer when they drop off their vehicle. Despite this finding, 35% of customers indicate that they spoke to a receptionist rather than a service advisor to discuss their servicing needs when visiting their dealer. [...]

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