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All posts by Insight World Editor
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December 14, 2017

MARKET INSIGHTS: Growth in Dubai’s non-oil private sector remains strong, according to Emirates NBD Economy Tracker

November’s data signalled a solid upturn in Dubai’s private sector business conditions. Steep growth in both output and inflows of new work contributed to the latest expansion. The seasonally adjusted Emirates NBD Dubai Economy Tracker Index – a composite indicator designed to give an accurate overview of operating conditions in the non-oil private sector economy – eased to 55.3 in November, from 55.6 in October. The rate of growth remained above the series’ long-run average, however. At the sector level, wholesale & retail companies reported the strongest improvement in business conditions.

Commenting on the Emirates NBD Dubai Economy Tracker, Khatija Haque, Head of MENA [...]

 
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December 14, 2017

Digital Shadows Strengthens Management Team as Business Continues to Expand

Digital Shadows, the leader in digital risk management and threat intelligence, today announced several key appointments to its management team designed to scale the business in support of company growth following Series C funding earlier in the year.

Digital Shadows has appointed Samantha Murphy to the new post of Vice President Customer Success, tasked in leading the customer satisfaction team that ensures clients across the globe gain the full value and benefits of the company’s SearchLight service. Sam has 20 years of experience building world class technical and customer success centers to serve global enterprise client including with Sage, CMO Software, Trend Micro, and [...]

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December 12, 2017

Smart Dubai Director General highlights benefits of digital transformation at ‘Meet the CEO’ event

Director General of the Smart Dubai Office Dr. Aisha bint Butti bin Bishr said that the UAE is among the world’s leading nations in electronic transformation undertaken as part of realising the leadership’s vision to make the UAE government the best in the world and providing a comprehensive set of quality services to residents.

The transition from traditional government to electronic government, which started in 2000, was a key step in the government’s journey towards achieving the seventh global rank in e-government services, she said. The initiative announced by Vice President and Prime Minister of the UAE and Ruler of Dubai HH Sheikh Mohammed bin Rashid Al Maktoum to move [...]

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December 12, 2017

The Energy Digitalisation Summit Middle East Opens its Doors to Leading Industry Figures

The inaugural Energy Digitalisation Summit Middle East (EDS ME) has started in Dubai to great success, welcoming over 100 buyers and sellers from across the global energy and technology sector and delivering an unrivalled programme of industry experts on its opening day (12th December).

EDS ME was created with a view to responding to growing industry demand – the first digital transformation, IoT and big data conference targeted specifically at the oil and gas industry.

Younus Al Nasser, Assistant Director General, Smart Dubai Office and CEO, Dubai Data Establishment delivered a special welcoming address to delegates and opening comments around, ‘The Role of Data [...]

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December 10, 2017

Hotel Loyalty Program Partnerships Critical to Customer Satisfaction, J.D. Power Finds

Having a diverse portfolio of reward options with hotel loyalty rewards programs is a key driver of member satisfaction. According to the J.D. Power 2017 Hotel Loyalty Program Satisfaction Study,SM overall satisfaction is higher among program members who redeem rewards for dining, product purchases and special events than among those redeeming rewards for hotel stays alone.

The study measures customer satisfaction by examining four factors (in order of importance): ease of earning and redeeming rewards (35%); program benefits (27%); account management (22%); and member communication (16%). Satisfaction is measured on a 1,000-point scale.

“As loyalty and rewards programs [...]

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December 9, 2017

Hear from the Speakers: Luq Niazi – Global Managing Director, Chemicals & Petroleum Industries, IBM

In the latest in our exclusive series of interviews with the 2017 Energy Digitalisation Summit Middle East speakers, Luq Niazi – Global Managing Director, Chemicals & Petroleum Industries, IBM shares his views on the digital transformation of the energy industry.

IBM is one of the largest technology and services companies in the world. We are focused on helping our clients progress their company strategies and business performance through the effective application of Digital Transformation capabilities and solutions including Enterprise as a Service, Cloud, Artificial Intelligence, Internet of Things, Blockchain and High Performance / Quantum Computing, delivered with deep [...]

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December 8, 2017

Strong Airline Profitability Continues in 2018

The International Air Transport Association (IATA) forecasts global industry net profit to rise to $38.4 billion in 2018, an improvement from the $34.5 billion expected net profit in 2017 (revised from a $31.4 billion forecast in June). Highlights of expected 2018 performance include:

A slight decline in the operating margin to 8.1% (down from 8.3% in 2017) An improvement in net margin to 4.7% (up from 4.6% in 2017) A rise in overall revenues to $824 billion (+9.4% on 2017 revenues of $754 billion) A rise in passenger numbers to 4.3 billion (+6.0% on the 4.1 billion passengers in 2017) A rise in cargo carried to 62.5 million tonnes (+4.5% on the 59.9 million tonnes in [...]
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December 8, 2017

Hear from the Speakers: Omar Saleh, Director Manufacturing & Resources, Microsoft Middle East & Africa

In the latest in our exclusive series of interviews with the 2017 Energy Digitalisation Summit Middle East speakers, Omar Saleh, Director Manufacturing & Resources, Microsoft Middle East & Africa shares his views on the digital transformation of the energy industry.

“Microsoft solutions enable a truly data-driven approach to operational excellence by collecting, storing, and analyzing huge volumes of operational data in real time and using it to drive positive outcomes and behaviors. Our solutions enable our customers to gain a deeper level of understanding of their global operations across the field, the plant, and the entire supply chain.

Specific to us in the [...]

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