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August 31, 2017

IDC Latest Survey Ranks Robotics as Top Priority for Technology Investment in 2017

IDC Manufacturing Insights reveals in its latest report “Key Insights from IDC Worldwide Robotics Survey 2017 ” that robotics is ranked the highest priority for technology investment by companies surveyed from manufacturing, retail, health, and utilities sectors. The survey covered key robotics markets of China, Japan, the United States, German, France, Italy, Thailand, and Taiwan.

“Clearly, end-user organizations are looking to deploy the latest robotics technologies to improve product quality, enhance customer experiences, and reduce operational cost at the same time,” said Dr. Jing Bing Zhang, Research Director for Worldwide Robotics and IDC Manufacturing [...]

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August 30, 2017

Emirates NBD’s Pepper learns Arabic

Emirates NBD’s Pepper has now learnt to speak Arabic! The artificial intelligence (AI) powered humanoid robot, brought to the UAE by Emirates NBD last year, has been widely popular due to his novel proposition and charming personality, and will now also cater to the bank’s Arabic-speaking customers.

Adding a fun element to the banking experience, the bilingual Pepper will continue to interact with customers at the bank’s Jumeirah Emirates Towers and Dubai Mall branches and provide assistance with issuing branch queueing tokens, presenting information about products and services in an engaging manner and obtaining customer feedback through a happiness meter.

“Pepper has [...]

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August 28, 2017

IDC Research Shows 80% of Asia/Pacific Banks Still Create Inconsistent, Unpredictable Customer Experiences

IDC Financial Insights’ recently completed benchmarking of the maturity of Asia/Pacific banks (excluding Japan) confirms that more than 80% of these banks are still in early stages of the maturity model — the ad hoc and opportunistic stages. These banks are lagging behind their global peers when it comes to strengthening experience excellence for their products and services.

The symptoms of this deficiency are varied, ranging from their inability to keep pace with the changing needs and requirements of their demanding customers to how the current business and IT digital initiatives are disconnected and poorly aligned. To be sure, most of these banks are attempting to [...]

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August 27, 2017

Emirati women set to take-off at Dubai Airports

Dubai Airports is reaffirming its commitment to the nation’s female workforce by launching new career development programmes targeting Emirati women in managerial and internship positions, to ensure that women play an important role in the future of the UAE’s aviation industry.

During an event held on the 3rd Emirati Women’s Day, the leading airport management company announced plans to launch its ‘Aspiring Women’s Programme’ aimed at female Emirati managers and designed to develop high-performing Emirati women into the company’s future leaders.

The nine-month programme will provide Emirati Women with leadership coaching, workplace challenges, workshops, as well as [...]

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August 24, 2017

Expansion, investments expected to drive UAE logistics sector growth

Expansion projects and new investments are expected to fuel growth within the UAE’s logistics sector over the next five years, according to a recent analysis by the Dubai Chamber of Commerce and Industry.

The positive outlook is supported by expectations of strong growth in the country’s air and sea freight markets. The analysis, based on recent data from Business Monitor International, forecasts the UAE’s air freight market to expand by a compound annual growth rate (CAGR) of 4.8% over the 2017-2021 period. It also showed demand within the country’s air freight market increasing at a CAGR of 8.6% between 2012 and 2016.

Dubai International Airport handled 2.6 [...]

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August 23, 2017

Nielsen: Global Consumer Confidence Increases As Optimism Continues To Rise in Many Markets

Global consumer confidence showed signs of continued improvement in the second quarter of 2017, with an index score of 104, which was up three points from quarter four 2016.

Confidence scores were highest in Asian markets, with six of the top 10 index scores hailing from Asia Pacific. Confidence was also high in most measured markets in Europe and Latin America, as many posted confidence gains. Despite a four-point decline from quarter four of 2016, North America posted a score of 117, and remained the highest region globally.

Established in 2005, the Nielsen Consumer Confidence Index is fielded quarterly in 63 countries to measure the perceptions of local job [...]

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August 16, 2017

AED 21 billion worth of Dubai real estate projects launched since the beginning of 2017

Dubai Land Department (DLD) has announced that a total of 88 real estate projects have been launched from the beginning of 2016 until H1 2017. DLD has also confirmed that 68 real estate projects were registered during H1 2017, representing a value of AED 21 billion.

His Excellency Sultan Butti bin Mejren, Director General of DLD, commented: “Dubai is currently witnessing increasing interest from international investors, which has reinforced confidence in our real estate sector and its future prospects.”

Against a backdrop of growing demand in the real estate market, the first half of this year saw the launch of 68 new projects that meet the aspirations of investors from [...]

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August 16, 2017

IPSOS: Global Consumer Confidence is at Seven-Year High

Global Primary Index Hits Record-High Level of 48.9 in August 2017

With a score of 48.9, the global consumer confidence Primary Index is at its highest since Ipsos started tracking it in 2010. The global Primary Index reflects attitudes of consumers in 24 countries on the current and future state of local economies, personal finance situation, savings, and confidence to make large investments, as measured monthly by Ipsos Public Affairs.

Globally, the Primary Index shows gains of 0.7 points over three months, 1.9 points over 12 months, and 4.2 points over five years.

The Primary Index is up by 1.5 points or more over a three-month period in six countries. Largest [...]

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August 14, 2017

UAE consumer spending forecast to exceed $261 billion in 2021: analysis

Consumer spending in the UAE, which amounted to nearly $183 billion in 2016, is forecast to rise at a compound annual growth rate (CAGR) of 7.5% over the next five years to exceed $261 billion in 2021, analysis released by the Dubai Chamber of Commerce and Industry showed.

The analysis, based on recent data from Euromonitor International, revealed that consumer expenditure per household during 2016 was highest in the UAE when compared to other GCC countries, amounting to around $103,000, followed by Bahrain ($96,000).

Housing was identified as the top spending category for UAE consumers with $75.7 billion recorded for 2016, accounting for 41% of total consumer [...]

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August 10, 2017

Emirates NBD Dubai Economy Tracker™ : Business conditions continue to improve at a robust pace in July

Robust growth momentum of the non-oil private sector in Dubai was maintained in July, with the seasonally adjusted Emirates NBD Dubai Economy Tracker Index – a composite indicator designed to give an accurate overview of operating conditions in the non-oil private sector economy – at 56.3 in July, broadly similar to 56.5 in June. The latest index reading was one that was above the long-run trend (55.2).

By sector, the wholesale & retail industry (index at 57.9) was once again the best performing category, followed by travel & tourism (56.3) and the construction sector (54.8).

Commenting on the Emirates NBD Dubai Economy Tracker, Khatija Haque, Head of MENA [...]

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August 6, 2017

Artificial Intelligence and Analytics Accelerate the Pace of Digital Workplace Transformation

New research which examined how organisations are evolving from a traditional office environment to a digital workplace reveals that gaining competitive advantage and improving business process are among the top goals of their digital transformation strategy. This is according to 40% of 800 organisations in 15 countries on five continents that were interviewed for Dimension Data’s Digital Workplace Report: Transforming Your Business which was published recently.

Another insight in the Report is that digital transformation is not just about adopting the technologies of the past: 62% of research participants expect to have technology such as virtual advisors in their [...]

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August 4, 2017

Dubai Customs holds open day for people of determination

Dubai Customs’ knowledge club has run an educational and sports open day specially designed for differently-abled staff. The move highlights the department’s commitment to caring for and empowering its people of determination by fostering a working environment that is fair, healthy, disability-friendly and receptive for everyone.

The open day’s program of events included different mind-blowing activities that combine both entertaining and educative content.

The audience was lectured on the importance of positive thinking through a discussion of Sheikh Mohammed bin Rashid’s book ‘Reflections on Happiness and Positivity’. The lecturer Dr. Abdullah  Lashgary explained how [...]

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August 2, 2017

Cisco Appoints David Meads Vice President for Middle East and Africa

Cisco announced the appointment of David Meads as Vice President for its Middle East and Africa operations. In the current era of digital disruption, Meads, in this newly created role, will oversee the execution of Cisco’s strategy in these two regions, ensuring the technology leader maintains its momentum at the forefront of digital transformation efforts.

David Meads, Vice President, Middle East and Africa, Cisco

As digital adoption gathers pace in the Middle East and Africa, the new geographical set up under Meads will allow for greater synergies, relevancy and sharing of best practices across the two regions.

“David Meads’ appointment [...]

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